Shipping policy
Shipping Policy (Política de Envio)
Last updated: February 12, 2026
At Ashford & Co., we are committed to delivering your order as quickly and safely as possible. We are proud to offer a premium shipping experience to our customers worldwide.
Shipping Destinations
We ship worldwide, covering the United States and most international destinations.
Free Worldwide Shipping
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Cost: We offer Free Standard Shipping on all orders, regardless of the destination or order value.
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There are no hidden fees or shipping costs added at checkout.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a notification email once your order has been processed and is ready for shipment.
Estimated Delivery Times
While shipping is free, delivery times vary based on your location:
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Domestic (United States): 3–7 business days.
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International: 10–30 business days (subject to customs clearance).
Tracking Your Order
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Once your order ships, a tracking number will be sent to your email.
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Please allow up to 48 hours for the tracking information to update on the carrier's website.
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If you do not receive your tracking number, please check your spam folder or contact us.
Important Notes & Terms
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Estimates Only: Delivery times are estimates and not guarantees. Delays may occur due to high volume, weather, or customs processing in your country.
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Customs & Taxes: International customers are responsible for any customs duties, taxes, or fees imposed by their local government. Ashford & Co. is not responsible for these additional charges.
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Lost Packages: We are not liable for packages confirmed as "Delivered" by the carrier. However, if your package is lost in transit before delivery, please contact us immediately so we can assist with a claim.
Contact Us
For any questions regarding your shipment, please reach out to our support team at: Email: support@ashfordandcoo.com